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Frequently Asked
Questions
Q: How can I tell if my
vehicle will be safe?
A: The U.S. Government
requires all car/auto movers/shippers/relocaters in commercial
business to obtain FMCSA licensing. They also require proof of
proper insurance, cargo insurance, and they must also be bonded.
Contact the Federal Highway Administration to double check any
company. Ask to see that they have all filings in order. They must
be licensed,bonded, and insured.
If they aren't, LOOK OUT! That
means you have NO protection if something happens to your car. The
Government has mandated the requirements for YOUR PROTECTION! Call
them: 202-358-7000.
Cheapie Auto Movers and Transport is fully licensed
with the U.S. Government. Our MC# 439128. You can reference any
transport company with their FEDERAL MC number.
We are fully bonded as required
by the U.S. Government.
Cheapie Auto Movers and Transport
MC 439128 - Licensed and Bonded Broker
1004 Spur Lane
Wausau, WI 54403
1-888-671-9285
E-mail: cheapieam@yahoo.com
© 2003 all rights reserved
Q: How do I get my car
moved?
A: After you place your order
with Cheapie Auto Movers and Transport a deposit is calculated and
may be accepted through VISA, Mastercard, Discover or American Express. As soon as you make your deposit we start the job of placing
the vehicle with the truck which will transport it. It's that
simple.
Q: How long does it
take?
A: We try to place your order
as quickly as possible and see that a scheduled pickup delivery date
is assigned. To get the discount Cheapie rate you must be somewhat
flexible and willing to meet the truck when it arrives either for
pickup or drop-off. You will be contacted by the transport driver
giving you the date and approximate time of pickup or drop-off.
Also, full payment is required at the drop-off destination.
Q: Will the transport
arrive on time?
A: Weather conditions can
cause delays as can road conditions. Transit times are always
estimated as close as possible but you must remember that no
transport company can predict the exact time of arrival or departure
until they are close to the area. If any transport company gives you
a firm promise, LOOK OUT! Some companies will promise you anything
just to get your order. Once the order is placed and your deposit
arrives they lose interest in giving you the service they promised!
Cheapie will follow through with your order giving you personalized
service. We want you to be happy and repeat business is what we
want.
Q: Will my car be delivered
to my door?
A: In most cases, yes.
Depending upon the accessibility of your home or business the driver
will try to get to you. If you live in a hard to access area, the
driver may phone you asking for a meeting place such as a parking
lot. Remember, transport trucks are difficult to navigate through
some places, so your help and understanding are greatly appreciated.
Another problem for delivery can be power lines. Transport trucks
are tall therefore cannot navigate safely in some areas, but for the
most part your car will be delivered to your door. If possible, pick
out a parking lot beforehand, that is in your neighborhood.
Q: Will my personal
belongings be insured during the move?
A: Federal law mandates that
the transport company is not responsible for your personal
belongings carried in the car during transportation. Also, if any
company advises you that you may load the car with personal items
they are not being honest with you. DON'T DO IT! That is another
tactic used by companies who just want your order! Don't believe
anyone who tells you your personal items are covered by
insurance.
Q: What type of insurance
will my car have when it is transported?
A: The Federal Highway
Administration requires the transporter to carry the insurance on
your car. It is impossible for anyone else to insure your car for
your move. Also, they have to meet government regulations on the
insurance of your automobile. It's as simple as that. That's why
Cheapie works hard to find a safe and legal transporter to carry
your car. If at any time you need to ask for the transport's
insurance or deductible information, feel free to call us or the
transporter we set you up with. That's why we are here...to serve
you!
Q: How do I pay?
A: We accept VISA, Mastercard, Discover and American Express. You can telephone your
order to us or mail it. We don't use online credit card orders
because we want your card number protected! Your card number is
not given out to anyone! Nor do we sell your personal information.
We want you to know that Cheapie truly cares about you. After
we calculate your deposit you can pay whatever way you choose.
When your vehicle arrives you will pay the driver in full the
remaining amount due after the deposit. You must pay in full. C.O.D. is the only way the driver can release the
vehicle to you.
Q: What if my car doesn't
run?
A: We can still get it moved,
however there is an additional fee involved. If your car is apart or
not running it makes it more difficult to get it on and off the
transport. Let us know when you fill out the quote form. We will try
to get you the best price!
Q: I have a very expensive car, can you ship it
for me?
A: Yes. We can ship any type
of vehicle. We will find an enclosed transport trailer to protect
your classic/exotic/sports car.
Q: Is the deposit included
in the quote?
A: Yes - It is included in the
total amount quoted and payment request.
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